We've assembled some frequently asked questions from presenters on Symposium events. Please don't hesitate to reach out to our support team at [email protected] or via the chat feature on our website if you have any further questions.
TABLE OF CONTENTS
Presentation Questions
Q: How do I submit my presentation? Where can I find the Presentation Submission Form?
A: Please look for an email from, or reach out to your event organizer for your event's Presentation Submission Form.
Q: Can I save my presentation submission before submitting it?
A: No, unfortunately, you will not be able to save your form and go back to it afterward. Please make sure you have all of your information ready before opening the Presentation Submission Form.
Q: Why can't I submit my presentation?
A: Please make sure you have filled out all required fields, and cleared formatting. If you are uploading a poster, slides, or document, please make sure you are uploading a PDF that is under 10MB. If you are uploading a video file, please make sure you are uploading a video in the correct format that your event organizer has specified. Your event organizer may have requested a video in the format of a Youtube link, or MP4 file, so please make sure you are reading the instructions.
After double-checking all portions of your submission, we would recommend trying the submission again. If the submission does not go through on a second attempt please send your materials & responses as well as the event that you are trying to submit to [email protected] so we may assist you further.
If you're seeing the following message box, this means that you have missed the Presentation Submission Form deadline, and you can no longer submit your presentation. Please reach out to your event organizer with any further questions.
Q: Where can I see my presentation after submitting it?
A: If the event you are presenting in has already launched, you can view your presentation by finding your event through the event URL or going to Symposium's Discover Events page. If the event is public, you can then go to the main Presentations page, and search for your presentation with the search bar or any of the search filters. If the event you are presenting in is private, please make sure you are logged into your Symposium account and then successfully registered for the event. You will be directed to the event's Registration Page if you have not successfully registered.
If the event you're presenting in was created after April 28th, 2022 and hasn't yet launched, you will be able to find your presentation submission by logging into your account, selecting your account in the top right corner, and then selecting "My Submissions". From there, you will be able to see your presentation submission as well as information about your submission date, event, abstract stage status, and whether or not you have finished all necessary steps for the current stage.
If you are a co-presenter to a presentation, you will not see your presentation under "My Submissions", and you will have to reach out to the person who submitted your presentation for more information.
Q: How do I edit my presentation?
A: If your event organizer created the event after April 28th, 2022 and has allowed presenters to edit their submissions, you will be able to do so by first logging in, going to your account in the top right corner, selecting "My Submissions", and then selecting the pencil icon next to the presentation you would like to edit.
Q: How do I know if my presentation was accepted or rejected?
A: If your event organizer has moved on to the next stage of your event, you will be able to see your submission status by logging into your account, going to the account, and then selecting "My Submissions". Within your submissions table, if you scroll to the right side of the table, you will be able to find the column "Abstract Stage Status", which will contain whether your presentation was accepted or rejected. If the data says "Stage #, none", this means that your event organizer has not yet decided on your abstract status.
Q: Why can't I comment on my presentation?
A: As a security feature, we require everyone who would like to leave a comment to successfully register for the event. Please either sign up or log in to your Symposium account, find your event's registration page, and fill out and submit the Registration Form to gain access to commenting. Once you have registered, you will be able to respond to any comments you receive, as well as comment on any other presentations.
You will see the following messages based on your account status:
- If you have not signed up or are not logged into your Symposium account:
- If you are logged in, but have not registered for the event:
If you are having trouble locating the event's Registration Form, please select the word "register" in the blue font to access the desired form.
Live Session Questions
Q: Why can't I join any Live Sessions?
A: If the event you are presenting in has not yet launched, you will not be able to join any Live Sessions until after the launch date. However, if the event has already launched, and it is a private event, please make sure you are signed up or logged into your Symposium account, and successfully registered for the event. You will be directed to either log in or register for the event if you have not done so.
If you have already registered for the event, or if the Live Sessions do not require you to register, and you are still having trouble joining any Live Sessions, please reach out to us at [email protected] or send us a message via the chatbox in the bottom right corner.
Q: How do I join a Live Session?
A: Once you have logged in to your Symposium account and successfully registered for the event, you will be able to view the event's Live Sessions page. Please first locate the Time Slot where the Live Session you are intending on joining is located, and then find the Live Session you would like to join. Select "Join Live Session" or the meeting link to open the synchronous meeting. Some event organizers may also ask you to watch an embedded video instead of a synchronous meeting.
If you are able to find the Live Session you intend on attending and the button to join the meeting is grayed out, this means that the meeting has either reached maximum capacity, or the meeting has already concluded. 
Q: Where do I find my Presentation Video Room? Why can't I join my Presentation Video Room?
A: When you have reached the time of the specified Presentation Video Rooms, you will be able to find the link by opening your submitted Presentation through the main Presentations page and then locating the link "Join Presentation Video Room", as seen below. You will not see the link to join your Presentation Video Room if it is not the correct time, if you are not logged into your account and successfully registered for the event, or if the room has reached maximum capacity.
Please don't hesitate to reach out to our support team at [email protected] or via the chat feature on our website if you have any further questions! If you have any questions specifically about event scheduling or different guidelines regarding your presentation submission, please reach out to your event organizer.