We've assembled some frequently asked questions from reviewers on Symposium events. Please don't hesitate to reach out to our support team at firstname.lastname@example.org or via the chat feature on our website if you have any further questions.
TABLE OF CONTENTS
Sign up Questions
Q: How do I sign up as a reviewer? Where can I find the Reviewer Recruitment Form?
A: Please look for an email from your event organizer, or reach out to them, for your event's Reviewer Recruitment Form.
Q: Why can't I access the Reviewer Recruitment Form?
A: Please make sure you sign up or log into your Symposium account, as you are required to be logged into your account in order to successfully access the Reviewer Recruitment Form. The following image is what you would see if you have opened the Reviewer Recruitment Form, but are not logged into your Symposium account:
If you are signing up for the first time, please note that you will receive an email from Symposium asking you to verify your email address. If you do not verify your account before clicking on the Reviewer Recruitment Form link, you will see a message stating that verification is pending. The account you log in with will then be associated as a reviewer for the event, which will allow you to access the Reviews page and see the presentations you have been assigned to evaluate.
If you're seeing the following message box, this means that you have missed the Reviewer Recruitment Form deadline, and you can no longer register as a reviewer. Please reach out to your event organizer with any further questions.
If you're seeing another message box, this means that you have already submitted the Reviewer Recruitment Form on a previous occasion with the account you have logged into, and that you are attempting to access the form after the submission deadline.
Q: Where can I see the presentations I've been assigned to review?
A: Once you have filled out and submitted the Reviewer Recruitment Form, you will gain access to a new tab in the header of the event page, as seen in the below image. If you do not see the Reviews tab, please make sure that you are not only logged into the same Symposium account you filled out the Reviewer Recruitment Form with, but also on the event page. You will not see the Reviews tab if you are viewing the Symposium Discover Events page, or a different event that you have not registered as a reviewer for.
After selecting the Reviews tab, you will be able to view the presentations you have been assigned to review, as well as the evaluation forms that have been assigned to the respective presentation.
Q: How do I see the actual presentation content, and then review my assigned presentations?
A: If your event organizer has assigned you presentations to review, you will be able to see the assigned presentations appear in the Reviews table. To view the presentation, please select "View Presentation", and to open the assigned Evaluation Form, please select "Evaluate" as highlighted below.
After you submit your review, you will be able to see the status of the presentation change from Incomplete to Complete, as well as when you submitted your Evaluation Form.
Q: Can I edit my reviews?
A: No, once you submit your response to the assigned Evaluation Form, you cannot go back to edit your review. However, you can reach out to your event organizer to edit your response, as seen in the message you receive once you have submitted your response:
Q: How do I complete the Final Notes Survey?
A: Once you have finished evaluating all assigned presentations, you will be able to select "Access Survey" at the bottom of your Reviews tab to fill out and submit the Final Notes survey. If you cannot select the link, and the words are in a gray font (as seen below), this means that you have not completed evaluating all assigned presentations.
Q: I had completed reviewing all of my assigned presentations and filled out my Final Notes Survey, but now I don't see them. Where did all of my completed reviews go?
A: If you have finished submitting responses to Evaluation Forms and submitted the Final Notes survey, but no longer see your assigned presentations on your Reviews page (as seen below), your event organizer may have activated the next stage of the Abstract Management workflow. You will either receive a new set of presentations to review, or you have completed your task as a reviewer.
If you would like to review any of your evaluations to your assigned presentations from a previous stage or have questions about the next stage, please reach out to your event organizer.
Q: Why can't I comment on a presentation?
A: As a security feature, we require everyone who would like to leave a comment to successfully register for the event. When you fill out the Reviewer Recruitment Form, you are automatically registered for the event. Please log in to the same Symposium account you used when you submitted the Reviewer Recruitment Form. Once you are logged in, you will be able to comment on any presentations.
You will see the following messages based on your account status:
- If you have not signed up or are not logged into your Symposium account:
- If you are logged in, but have not registered for the event (If you see this message and are sure you filled out the Reviewer Recruitment Form, you may have logged into a different Symposium account):
Live Session Questions
Q: Why can't I join any Live Sessions?
A: If the event you are attending has not yet launched, you will not be able to join any Live Sessions until after the launch date. However, if the event has already launched, and it is a private event, please make sure you are logged into your Symposium account. You will be directed to either log in or register for the event if you have not done so.
If you are still having trouble joining any Live Sessions, please reach out to us at email@example.com or send us a message via the chatbox in the bottom right corner.
Q: How do I join a Live Session?
A: Once you have logged in to your Symposium account, you will be able to view the event's Live Sessions page. Please first locate the Time Slot where the Live Session you are intending on joining is located, and then find the Live Session you would like to join. Select "Join Live Session" or the meeting link to open the synchronous meeting. Some event organizers may also ask you to watch an embedded video instead of a synchronous meeting.
If you are able to find the Live Session you intend on attending and the button to join the meeting is grayed out, this means that the meeting has either reached maximum capacity, or the meeting has already concluded.
Q: Where do I find Presentation Video Rooms? Why can't I join any Presentation Video Rooms?
A: When you have reached the time of the specified Presentation Video Rooms, you will be able to find the link by opening any Presentation through the main Presentations page and then locating the link "Join Presentation Video Room", as seen below. You will not see the link to join your Presentation Video Room if it is not the correct time, if you are not logged into your account, or if the room has reached maximum capacity.
Please don't hesitate to reach out to our support team at firstname.lastname@example.org or via the chat feature on our website if you have any further questions! If you have any questions specifically about event scheduling or different guidelines regarding reviewers, please reach out to your event organizer.