Organizer FAQs

Frequently asked questions and answers for event organizers on Symposium.

Can I change the color theme on my event?
Unfortunately no, not at this time. All the colors on Symposium are standard and cannot be customized event to event, but you can certainly add a logo and c...
Tue, 28 Sep, 2021 at 12:56 PM
How can I add another administrator/ organizer to my event?
The only package that allows for more than one administrator per event is our Enterprise Subscription package. If you have an Enterprise Subscription packag...
Thu, 23 Sep, 2021 at 2:59 PM
What is the character limit for presentation abstracts?
There is no character limit for the abstract textbox.  Additionally, once the abstract textbox has been populated with the desired text, one may simply hig...
Fri, 24 Sep, 2021 at 12:11 PM
How can I contact ForagerOne support via phone?
We do not provide phone support at this time. However, we prioritize requests for events that are currently launched/ongoing and will address any urgent tec...
Thu, 23 Sep, 2021 at 2:59 PM
Can I duplicate a past event to re-use?
Unfortunately not at this time. You will need to configure your new event from scratch, but if there's a previous event you'd like to use as a templ...
Fri, 24 Sep, 2021 at 12:17 PM
How can presenters share links to their presentation in a private event?
If your event is private, the presentation link or URL on the Symposium site will not allow unregistered visitors to access the content. Visitors will need ...
Fri, 24 Sep, 2021 at 12:30 PM
Can presenters upload video files directly?
At the time, Symposium requires that all video submissions are uploaded through YouTube. This is because YouTube meets all accessibility requirements (autom...
Tue, 28 Sep, 2021 at 12:55 PM
How do I close the Presentation Submission Form?
There unfortunately is no way to close the Presentation Submission Form at this time, which allows for late submissions or resubmissions. We are hoping to a...
Wed, 13 Apr, 2022 at 12:45 PM
When can I start setting up my event, and how long will my event be active?
You can start setting up your event as early as you would like via the Event Management page, and there is no limit on how long you can spend on setting up....
Thu, 28 Apr, 2022 at 1:01 PM
Why is Symposium saying that my event expired?
The event uptime clock starts once you hit the "Launch" button or the date for your scheduled launch has passed, as this is covered in our tutoria...
Thu, 28 Apr, 2022 at 1:01 PM